Apifonica has produce a solution with the goal of keeping a better client relationship with less effort. Apifonica does so by assisting companies engage and keep customers with voice and text messages delivered to the right channel. It reaches clients in their natural habitats, such as mobile, net, and social media. Keeping up the interaction history across stations with smart automation and dialogue workflows reduce the manual tasks to the individual.
Individuals may set up triggers to send notifications and place calls automatically through the assistance of Apifonica. This way they can incorporate conversation bots to take care of first customer questions. Apifonica provides tools and a team to upgrade customer experience without replacing any existing solutions. People who wish to see growth from the company can build exceptional client communicating with Apifonica dedicated developer tea.
They can opt to enable chatting via top societal messaging apps directly from their CRM, helpdesk or contact centre software. If they do decide to add social channels for their software using Apifonica social and SMS messaging API, they are certain to enjoy many advantages. They could send images, documents, and multimedia documents through messaging apps directly from CRM or other software they use to connect with customers.
The service offered by Apifonica is the website callback which is the suitable way for your client’s website visitors to phone for free. This increases sales and conversion rates. Visitors who predict are ready to get, so enabling them do this is key to upselling and boosting their conversion rate. Another benefit is that the build custom call logic feature connects customers with the service they need without forcing them to wait in a telephone queue.
Apifonica also supplies a powerful cloud platform to connect with clients anywhere. Its cloud-based communication system permits the customer to connect with their own clients around the globe via voice, SMS, Facebook, Telegram messengers, and Push, all via a single API.